Dynamics 365
Power Platform
Dynamics
Cloud & ProductivityChange management
Investing in change management ensures a smooth and successful transition for your organization. With expert guidance from Rand Group, you can communicate the benefits of new systems and processes while engaging your teams for active participation and adoption.
Empower your organization with expert change management for organizational transformation
Successful transformation whether driven by AI, a new ERP system, or shifting processes depends on people. Rand Group delivers comprehensive change management services that prepare your workforce, align leadership, and ensure smooth adoption of new systems and processes with minimal disruption. We help organizations anticipate challenges, manage risks, and foster a culture that embraces change.
Our approach supports all types of transformation, including AI adoption, Dynamics 365 implementations, cloud migrations, and business process redesign. We help your teams understand what is changing, why it matters, and how to apply new ways of working with confidence. By combining clear communication, coaching, training, and ongoing support, we ensure employees are equipped, engaged, and ready to succeed at every stage of the transition.
Strategically orchestrate transformative change
Proactively enable adaptive processes and resilient workflows across your organization. Seamlessly align people, technology, and operations to maximize adoption and minimize disruption.
Efficiently empower teams through new systems
Dynamically drive engagement and collaboration by implementing structured change frameworks. Distinctively optimize adoption strategies and reinforce behaviors that sustain long-term transformation.
Seamlessly integrate processes and people
Quickly facilitate clear communication and consistent messaging across all levels. Intrinsically embed change readiness into organizational culture to ensure smooth transitions and measurable results.
Drive successful transformation with Rand Group
Ensure your organization is ready for change with structured guidance that strengthens alignment, reduces resistance, and accelerates adoption. Rand Group’s change management experts help you prepare your teams, communicate effectively, and navigate every stage of your transition, whether you’re implementing new technology, reengineering processes, or evolving the way your business operates.
The impact of change management
%
of initiatives with excellent change management meet or exceed objectives
%
increase in employee engagement
%
decrease in implementation time
Prepare your organization for change
Effective change management equips your organization to transition to new systems, processes, and structures with clarity and confidence. By aligning corporate strategy, communicating the “why,” and understanding both the benefits and potential downsides, you can minimize resistance and keep your implementation on track.
With strategic change management you can:
- Define and communicate the purpose behind the change to drive alignment.
- Understand current vs. future-state processes and identify required adjustments.
- Evaluate benefits, ROI, and potential challenges before rollout.
- Identify project risks early and address them proactively.
- Prepare employees and leaders for upcoming changes in roles, workflows, and expectations.
Personalize the change experience for every team
Every department experiences change differently. Rand Group helps you tailor communications, training, and support by working directly with stakeholders, LOB leaders, and HR to build an accountability model that clarifies who owns what throughout the transition.
By listening to concerns, consolidating feedback, and developing consistent messaging, we ensure each team receives the guidance they need to move confidently toward the future state.
With a tailored change enablement approach you can:
- Provide role-specific messaging aligned across departments.
- Support leaders with coaching to address concerns and resistance.
- Anticipate and communicate the realities of the to-be state.
- Identify process, system, and job changes that require focused training.
- Guide teams through go-live with coaching, support, and real-time problem solving.
Leverage insight and accountability to strengthen project success
Change management is driven by visibility and continuous alignment. Rand Group integrates directly into project governance, participating in leadership meetings, cross-functional reviews, and go-live sessions—to monitor adoption, identify challenges, and keep decision-makers informed.
With structured weekly reporting, comprehensive readiness assessments, and ongoing coaching, your organization gains the insight needed to adjust, support teams, and maintain momentum.
With our insight-driven change management approach you can:
- Track progress through weekly reporting across key change management areas.
- Gain visibility into functional challenges, risks, and stakeholder readiness.
- Facilitate meetings across functional and cross-divisional teams.
- Provide one-on-one coaching to leaders and end users at all levels.
- Address issues quickly through collaborative problem-solving and execution support.
Why partner with Rand Group
20+ years of experience
With 20+ years of ERP and CRM success, we know what drives real user adoption. Our proven approach combines deep product knowledge with practical change management.
Proven client satisfaction
With a 90% retention rate, clients trust us to deliver lasting results. We don’t just launch systems—we ensure users embrace them and your business sees the value.
User-first delivery approach
We design every engagement with your end users in mind. Through tailored training, support, and enablement, we help teams fully integrate new systems into daily work.
Cross-platform expertise
As a certified partner for Microsoft, NetSuite, and Sage, we tailor adoption strategies to your specific platform—ensuring users quickly gain confidence and proficiency.
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