Dynamics 365
Power Platform
Dynamics
Cloud & ProductivityEmpower your team with expert Dynamics 365 training
Empower your workforce with expert-led Dynamics 365 training from Rand Group. We offer hands-on training programs that help your team master Dynamics 365’s features to improve user adoption, productivity, and ROI for your business. Our experienced instructors break down complex topics into easy-to-understand lessons. The result is a more efficient workforce and a Dynamics 365 system that truly empowers your business.
Why Dynamics 365 training matters
Implementing Dynamics 365 is a significant investment for your company, but ROI and success depend on your people. Without training, even the most advanced system will lead to frustration, low adoption, and underutilized features. Investing in Dynamics 365 training helps your team fully adopt the platform and know how to use it in their role. Trained users work more efficiently, make fewer mistakes, and use more features, driving better outcomes and a stronger return on your technology investment. Ongoing training also means your organization stays current with Microsoft’s continuous updates and new features.
Rand Group provides comprehensive Dynamics 365 training to help your team stay confident and capable. Our Microsoft-certified experts have hands-on experience across the full suite of Dynamics 365 applications and deliver role-based instruction tailored to your business. Whether it’s workshops during a new implementation, one-on-one coaching, or periodic refresher sessions, we have flexible formats to fit your needs. With Rand Group’s guidance, you can improve user adoption, reduce reliance on support, and get the most out of your Dynamics 365 investment.
Stay current with updates
Dynamics 365 receives two major updates each year, introducing new features, enhancements, and new AI-powered capabilities with Copilot. Our training ensures employees stay up to date and confident using the latest tools, boosting productivity and helping your organization make the most of continuous innovation.
Improve user adoption
Proper training helps employees feel confident using Dynamics 365. Instead of resisting a new system, users see how it makes their job easier, driving higher adoption. This means more consistent use of features and better data quality.
Maximize ROI on software investment
A well-trained team gets the most out of your Dynamics 365 investment. Skilled users can use advanced features and automations that save time and reduce costs. With fewer errors and less reliance on external support, you avoid wasted licenses and get the most out of your ERP/CRM investment.
Ready to equip your team with the right skills?
Don’t let your Dynamics 365 investment go underutilized. Sign up today for expert-led training that empowers your team, improves adoption, and drives real business results. Whether you’re launching a new system or training new users, Rand Group is here to guide your success.
Comprehensive training options
Rand Group offers various types of Dynamics 365 training to fit different situations and user groups. Whether you’re rolling out a new implementation or bringing new employees up to speed, we have targeted programs to meet your needs. From broad end-user education to deep technical training, we have options for everyone.
- New implementation training
- New user training
- Role-tailored training
- Module-specific training
- Technical training
- End-user training
- Super user training
Flexible training delivery
We know every team learns differently and has unique scheduling requirements. That’s why we offer flexible training approaches, from traditional in-person sessions to convenient virtual learning. Training can be delivered on-site at your offices or remotely via online classrooms, and we can accommodate both group workshops and one-on-one coaching. In every case, an expert Dynamics 365 instructor leads the session, providing high-quality ERP and CRM training that fits your organization’s learning style and timeline.
- Team or one-on-one training
- On-site flexible training
- Remote/virtual training
- Structured classroom training
- Expert ERP and CRM training
Custom training programs tailored to your needs
Every business is unique, and generic courses often fall short. Rand Group develops custom Dynamics 365 training programs aligned to your processes, industry, and system configuration. We identify the roles, modules, and workflows most relevant to your business and build training around them. This means your team learns skills and best practices they can apply immediately.
Our flexible approach blends methods like workshops, hands-on exercises, and Q&A sessions, all scheduled to minimize disruption. By using real examples from your environment and clear role-based language, we help users gain confidence quickly and support long-term adoption across your organization.
A lot of people can talk the talk but when you get down to the nitty gritty you need someone that understands both your business and technology. That’s the difference. Rand Group not only has a deep knowledge base but they produce results.
Training for every Dynamics 365 product
At Rand Group, we understand that each Dynamics 365 application has its own unique features and functionality. That’s why we offer specialized training for every product in the Dynamics 365 suite, ensuring that your team is equipped with the knowledge and skills to fully leverage the capabilities of each solution.
Dynamics 365 Business Central
Business Central provides a comprehensive solution for managing finances, operations, and more. Our training helps your team master everything from accounting to inventory management.
Dynamics 365 F&O
For larger organizations with more complex operations, D365 F&O offers deep functionality in financial management, supply chain, and human resources. We offer in-depth training to ensure full utilization of its advanced features.
Dynamics 365 Sales
Enhance your sales team’s efficiency with D365 Sales, a tool for managing leads, opportunities, and customer relationships. Our training will help your team close more deals and manage sales workflows effectively.
Dynamics 365 Customer Service
Customer satisfaction is key to any business. D365 Customer Service helps manage customer interactions and service workflows. Our training ensures that your support team can provide exceptional service every time.
Dynamics 365 Field Service
D365 Field Service optimizes the management of service operations, from scheduling to dispatching. Our training will help your field teams operate more efficiently, delivering top-notch service to customers on-site.
Dynamics 365 Customer Insights
D365 Customer Insights allows businesses to consolidate customer data and drive personalized marketing. We offer training that helps your team leverage this tool to gain actionable insights and create more effective marketing strategies.
Dynamics 365 Project Operations
D365 Project Operations is designed to manage end-to-end project delivery, from sales through to accounting. Our training focuses on project management best practices, ensuring successful project execution and increased profitability.
Why choose Rand Group for your Dynamics 365 migration?
Decades of experience
With over 20 years of experience delivering ERP and CRM solutions, we bring unmatched expertise to Dynamics 365 training—ensuring your team is equipped with the knowledge to succeed across a variety of industries and roles.
Business acumen
Our training programs go beyond software features. We align each session with your business processes and goals, helping users apply what they learn to drive efficiency, adoption, and measurable results.
A dedicated US-based team
All training is delivered by our US-based consultants—experienced professionals who understand your business environment and provide responsive, high-quality instruction tailored to your needs.
90% client retention rate
We build long-term partnerships by consistently delivering training that adds real value. Our high client retention rate reflects the trust we’ve earned by helping organizations maximize their Dynamics 365 investment through ongoing user enablement.
