Dynamics 365
Power Platform
Dynamics
Cloud & ProductivityMicrosoft solution implementation for AI-powered ERP and CRM
Successful digital transformation depends on more than software. It requires a structured implementation that aligns advanced Microsoft technologies with your business objectives. At Rand Group, we specialize in deploying AI-powered ERP and CRM solutions through Microsoft Dynamics 365, ensuring that every project drives measurable value, scalability, and long-term success.
Delivering results with expert led Microsoft solution implementations
Microsoft Dynamics 365 brings together ERP and CRM capabilities enhanced by AI, automation, and predictive analytics. However, the impact of these solutions depends on a proper implementation that reflects your industry, workflows, and goals. A proper implementation ensures the system aligns with business strategy, integrates seamlessly with existing processes, and scales with growth. Done right, it reduces risk, accelerates adoption, and delivers measurable outcomes, from streamlined operations to improved decision-making.
Rand Group brings decades of experience as a certified Microsoft partner, delivering successful Dynamics 365 implementations across industries. Our team blends technical expertise with deep business knowledge, guiding clients from discovery to deployment and beyond. By tailoring AI-powered ERP and CRM solutions to the realities of your operations, we provide stability, scalability, and long-term results. With proven methodologies and a dedicated team of consultants, data scientists, and engineers, we help organizations achieve digital transformation with confidence.
Proven experience in Microsoft solution implementation
At Rand Group, we have been implementing Microsoft solutions for over two decades, helping organizations across industries achieve real digital transformation. Every Microsoft solution implementation we deliver is tailored to unique business processes, ensuring AI-powered ERP and CRM systems align with strategic goals. From defining requirements to fostering adoption, our consultants focus on measurable outcomes—faster time to value, reduced risk, and scalable growth.
Rand Group is a long-standing certified Microsoft partner, recognized for excellence in delivery and client success. We hold multiple advanced specializations and designations, including the Advanced Specialization in Small and Midsize Business Management—achieved by only a select group of partners worldwide. These recognitions validate our expertise in Microsoft solution implementation and demonstrate our ability to meet the highest standards in ERP, CRM, cloud, and data services.
Results-focused Microsoft solution implementation services
An effective Microsoft solution implementation turns technology into measurable results, from streamlined operations to smarter decisions. Rand Group provides structured services across the Microsoft ecosystem, including Dynamics 365 ERP and CRM, Power Platform, Azure, and Microsoft 365. We integrate these technologies to simplify processes, improve decision-making, and enable automation. Whether it’s connecting Outlook and Excel to Dynamics 365, building low-code apps with Power Apps, or designing advanced Power BI reports, we ensure your systems work together seamlessly to deliver long-term value.
Ongoing support beyond implementation
Rand Group’s support services extend your Microsoft solution implementation well beyond go-live. We provide training to accelerate adoption, managed services to maintain performance, and proactive monitoring to prevent issues before they disrupt operations. As Microsoft releases new AI-enabled features and updates, we help you adopt them strategically, refine processes, and extend functionality with tools like Power Platform and Azure. With Rand Group as your long-term partner, your solutions remain current, adaptable, and consistently deliver business value.
Real implementation outcomes for our clients
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increase in efficiency
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faster month-end close process
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reduction in manual data entry
Flexible Microsoft solution implementation approaches
Every company has unique requirements, budgets, and timelines, which is why Rand Group offers multiple approaches to Microsoft solution implementation. Whether you need a fast, streamlined deployment or a fully customized rollout, our methods are designed to maximize value from AI-powered ERP and CRM systems in Dynamics 365. By tailoring the level of involvement, customization, and support, we ensure your implementation aligns with business strategy while controlling cost and complexity.
- Rapid Activation: A fixed-fee, turnkey approach with templates, core configurations, and super-user training for organizations needing speed and simplicity.
- Hybrid: A collaborative implementation where Rand Group manages key configurations and development while your internal team handles testing, training, and deployment.
- Digital Transformation: A fully customized, white-glove approach where Rand Group manages every stage, from planning and integration to data migration, training, and adoption.
Proven methodology for Microsoft solution implementation
Rand Group has spent over twenty years perfecting a structured approach to Microsoft solution implementation that consistently delivers results. Our methodology is built around best practices for Dynamics 365 ERP and CRM, enhanced by AI and automation, and is designed to reduce risk, speed up time to value, and ensure technology is fully aligned with business strategy. Each step is executed with precision to create a smooth transition from legacy systems to modern Microsoft solutions.
Our implementation process follows defined stages—Envisioning & Design, Build, Test, Deploy, and User Adoption—supported by detailed documentation, proven templates, and dedicated expert guidance. We work closely with your team to capture requirements, refine processes, and configure Dynamics 365 to fit your operations. Through rigorous testing, structured deployment, and comprehensive training, we make certain your Microsoft solution implementation delivers stability, scalability, and measurable impact.
Rand Group has consistently thought outside of the box in ways I haven’t experienced with other providers. They’ve always offered multiple workable options to address our unique challenges, going beyond what we initially requested.
Microsoft implementation tailored to your business
Rand Group delivers Microsoft solution implementations that are built around the way you operate. With deep expertise in Dynamics 365 ERP and CRM, we design implementations that improve efficiency, strengthen decision-making, and enable AI-driven automation. Whether you are deploying a new system or moving away from legacy technology, our consultants ensure each project is executed with precision, on time, and aligned to your business goals.
ERP implementation
We implement Microsoft Dynamics 365 ERP solutions that provide the scalability and control modern businesses require. From planning and configuration to testing and training, our team delivers ERP implementations that optimize operations and support long-term growth.
CRM implementation
Our experts implement Microsoft Dynamics 365 CRM solutions to enhance customer engagement and streamline service operations. By guiding you from design through deployment, we ensure smooth adoption and measurable improvements in sales, service, and marketing.
Legacy migration
Rand Group helps organizations replace outdated systems with modern Microsoft solutions for ERP and CRM. We manage the entire migration process—including data mapping, validation, and process alignment—minimizing disruption while ensuring a seamless transition to Dynamics 365.
Why partner with Rand Group?
Decades of Microsoft expertise
With over 20 years of experience implementing Microsoft solutions, Rand Group has guided organizations across industries through ERP and CRM transformations. From initial evaluation to full-scale deployment, our team applies proven methodologies and deep knowledge of Dynamics 365 to ensure every implementation delivers measurable results.
Long-term partnership and support
We don’t stop at go-live. With a 90% client retention rate, Rand Group is committed to supporting clients throughout their Microsoft journey. We provide ongoing system enhancements, proactive optimization, and technology roadmapping so your solutions continue to evolve as your business grows.
Top North American Microsoft partner
Rand Group is recognized as one of the top Microsoft partners in North America, holding multiple advanced specializations and solution designations. Our track record demonstrates exceptional delivery across Dynamics 365 ERP and CRM, Power Platform, Azure, and Microsoft 365, making us a trusted partner for organizations seeking reliable Microsoft solution implementation.
Certified software experts
Our team includes Microsoft-certified architects, developers, financial analysts, and data scientists who bring both business and technical expertise. By combining industry knowledge with Microsoft technology, we deliver implementations that are practical, scalable, and aligned to your long-term goals.
