Microsoft Dynamics 365 Business Central capabilities

D365 BC offers robust general ledger management with a comprehensive chart of accounts that organizes financial transactions. Streamline your accounts receivable and payable processes, efficiently manage vendor payments, customer invoices, and collections. It also supports compliance and audit requirements, with automated VAT, sales tax calculations, and multi-currency reporting to simplify financial management.

Maintain tight control over budgets and costs with Business Central’s budgeting and cost accounting features. You can create detailed budgets in Excel and import them directly into the system, tracking actual performance against budgets. Additionally, cost accounting provides insight into operational costs, enabling you to allocate expenses accurately and analyze profitability across departments, products, and projects.

BC simplifies managing your fixed assets, from acquisition to depreciation and disposal. It supports multiple depreciation methods and helps you keep accurate records for insurance coverage, maintenance, and asset valuation adjustments. You can easily split or combine fixed assets, allowing accurate tracking and reporting aligned with business changes.

Business Central helps optimize your liquidity by managing bank accounts, forecasting cash flow, and automating transaction reconciliation. It integrates seamlessly with banks to import statements and reconcile payments, leveraging AI assistance to match ledger entries accurately. This streamlined approach provides clear insights into your cash position, helping you make better treasury decisions.

Automate recurring billing processes using D365 BC’s subscription billing tools. It offers flexible billing models supporting fixed or usage-based pricing, automating the creation of invoices and contract renewals. Centralized contract management reduces manual errors, saves administrative time, and ensures consistent revenue recognition aligned with service delivery.

Business Central streamlines procurement from vendor selection to order receipt. Easily create and track purchase orders, manage partial or complete shipments, and automate vendor discounts. Advanced features such as blanket orders and invoice consolidations enhance operational efficiency, enabling clear oversight and streamlined vendor interactions.

Effectively manage vendor relationships with comprehensive vendor profiles, including predefined payment terms, lead times, and discounts. BC automates vendor approval workflows, ensuring compliance with company procurement policies. Maintain multiple vendor locations and track negotiated terms, simplifying procurement processes and optimizing purchasing efficiency.

Maintain accurate, detailed product information using D365 Business Central’s robust item catalog. Define custom attributes such as color, size, and manufacturing origin, and manage multiple item variants and references effortlessly. AI-assisted marketing text generation helps quickly create compelling product descriptions, facilitating faster product launches and improved customer engagement.

D365 BC provides sophisticated inventory management tools that maintain optimal stock levels and accurate costing. It supports multiple costing methods (FIFO, LIFO, average), detailed item tracking by serial and lot numbers, and management across multiple locations. Integrated cycle counting ensures consistent inventory accuracy, minimizing discrepancies and enhancing operational effectiveness.

Business Central enables efficient demand planning and replenishment through advanced automated supply planning. Utilize demand forecasting tools integrated with Azure AI to predict sales accurately, manage replenishment effectively, and avoid stock-outs. The order promising functionality ensures reliable delivery dates, enhancing customer satisfaction by accurately forecasting item availability and replenishment timelines.

Business Central offers versatile warehouse setups tailored to your operations. Decide if your warehouse team should handle simple item movements or manage advanced scenarios involving separate pick and shipment tasks. Easily configure inbound, outbound, and internal flows individually for each location, ensuring the right complexity matches your operational requirements.

Organize your warehouse effectively by assigning items to bins, the smallest logical storage units. Bins can be grouped into zones, structured by capacity or weight restrictions, and optimized through ranking to streamline put-away and picking tasks. Using bins and zones significantly enhances warehouse efficiency by guiding storage and retrieval activities systematically.

Simplify warehouse workflows with dedicated pick and put-away documents created from sales and purchase orders. Warehouse workers can perform their tasks without accessing complex order details, improving accuracy. Documents include critical item information, quantities, and pre-assigned bins, streamlining physical inventory handling.

Leverage advanced warehouse features to optimize your logistics processes. BC supports sophisticated methods such as cross-docking, first-expired first-out (FEFO) picking, and flexible unit-of-measure handling. Additionally, flexible put-away templates ensure accurate placement of items, reducing unnecessary movement and maximizing storage efficiency.

Business Central efficiently manages multi-order warehouse operations through consolidated warehouse receipts and shipment documents. You can process multiple orders simultaneously, simplifying complex receiving and shipping activities. These combined warehouse documents integrate smoothly with detailed picking and put-away tasks, streamlining warehouse throughput.

Maintain comprehensive customer profiles within Business Central, including critical data like credit limits, payment terms, historical profitability, and outstanding balances. Easily convert prospects into customers, manage multiple shipping addresses, and provide exceptional customer service through clear visibility into each customer’s order history and financial status.

Manage your sales processes seamlessly, from initial quotes to final invoicing. D365 Business Central supports flexible scenarios, including blanket orders and partial shipments, integrated with warehouse and inventory planning. This ensures accurate delivery scheduling and fulfillment, aligning operations closely with customer expectations and internal workflows.

Implement dynamic pricing strategies tailored to your business needs. You can configure detailed item pricing structures and customer-specific discounts based on criteria such as volume, unit of measure, currency, and date ranges. Bulk updates and campaign-linked pricing simplify ongoing price management, allowing targeted promotional offers to enhance customer loyalty and sales volume.

Efficiently track sales opportunities through each stage of your sales pipeline, providing clear visibility and effective forecasting. Additionally, organize targeted marketing campaigns using segmented customer and contact lists, facilitating tailored interactions. Detailed tracking of campaign effectiveness and interactions helps refine marketing strategies and enhance sales conversions.

Business Central can be integrated with Dynamics 365 Sales, creating a streamlined lead-to-cash workflow. This integration provides users with synchronized accounts, pricing, and inventory availability, eliminating redundant data entry and ensuring consistency across CRM and ERP systems. Real-time synchronization between sales opportunities and fulfillment processes significantly improves operational efficiency and enhances customer satisfaction.

Manage all aspects of your projects within Business Central, from initial planning and budgeting through to final invoicing. Define project tasks, allocate budgets, and assign ownership. Real-time visibility into costs and progress helps ensure timely delivery and accurate billing, enhancing profitability and customer satisfaction.

Accurately reflect ongoing project value in your general ledger through BC’s Work-in-Process (WIP) feature. This capability provides clear financial visibility by calculating and posting the ongoing financial status of projects. It ensures your financial reports consistently reflect the real-time financial health of your ongoing projects.

Effectively plan and manage project resources using BC’s robust resource management tools. Allocate labor and equipment accurately, track individual or grouped resource utilization, and manage availability through detailed scheduling. Comprehensive reporting on resource usage and profitability optimizes productivity and supports strategic decision-making.

Streamline invoicing by capturing and invoicing project costs based on predefined schedules or project milestones. BC supports billing for fixed-price and time-and-materials projects, allowing invoicing at the project or individual task level. Combining multiple project lines into single invoices or billing different phases to separate customers ensures maximum invoicing flexibility.

Business Central integrates with Dynamics 365 Project Operations to offer comprehensive project execution capabilities. Synchronize data between financials and project operations, enabling streamlined management of complex projects across both platforms. The integration enhances collaboration, eliminates duplicate efforts, and provides unified visibility across all stages of the project lifecycle.