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Cloud & ProductivityPartner with Rand Group for your Dynamics 365 CRM application success
Boost your customer relationships and overall retention by partnering with Rand Group for your Microsoft Dynamics 365 CRM discovery, implementation, and support. D365 CRM is an industry leading CRM system and hosts a powerful suite of customer relationship management applications that help businesses streamline sales, marketing, customer service, and project operations. You can rely on our dedicated and experienced team of consultants at Rand Group as your partner in implementing and optimizing Dynamics 365 CRM.
Implement and optimize Dynamics 365 CRM with a certified Microsoft partner
Microsoft relies on trusted partners like Rand Group to help clients successfully implement and optimize Dynamics 365 CRM. To achieve the most value from your software investment it is critical to choose the right Dynamics 365 CRM partner to focus on your business success. Rand Group has over 20 years of experience implementing Microsoft solutions and our team of specialists will help you select and implement the right combination of Dynamics 365 CRM applications that serve your business’ unique industry needs.
Partnering with Rand Group means you are not just getting a service provider, but a long-term partner that understand your business’s evolving needs. By choosing Rand Group, you gain access to our technical expertise and commitment to customer success, ensuring that your Dynamics 365 CRM applications are optimized and aligned with your business objectives.
Building systems that work for you
Every business has unique needs, that’s why Rand Group consultants work to customize Dynamics 365 CRM to fit the requirements of each individual client. Most out-of-the box systems need tailoring to solve the industry specific needs our clients face. Rand Group has decades of experience customizing Microsoft business applications, including the D365 CRM suite.
Experienced Microsoft support
Rand Group’s team of skilled Dynamics 365 consultants have 20 plus years of experience assisting companies with getting the most out of their technology investments. Our consultants provide holistic support to solve business challenges and identify and mitigate risk. A partnership with Rand Group for your Microsoft D365 CRM system is a partnership geared towards success and growth.
Your success is our priority
A partnership with Rand Group is a long-term relationship. We work with our clients not only during the implementation but afterwards as their go to contact for business improvement and optimization. Our 90% client retention rate reflects our loyalty to organizations that partner with us for their Microsoft solution needs.
White Paper
10 CRM software selection mistakes that spell failure
Adopting a CRM system involves many moving parts of your business, like sales, service, and marketing—which is why your selection of a CRM system should be diligent and thorough. This white paper outlines 10 all-too-common mistakes made by organizations during the CRM software selection process.
Partner with Rand Group to enhance your customer experience with Dynamics 365 CRM
Partnering with Rand Group is an alliance built on decades of Microsoft application experience. You can rely on our technically skilled consultants throughout the implementation process and as a valued support partner as your business grows and changes.
Implementation
Implementing Microsoft Dynamics 365 CRM can be a transformative step for your business. Rand Group has over two decades of successful implementation experience helping our customers thrive with the Microsoft business application suite.
Support
Our clients’ success is our top priority. To meet the unique needs of each client we provide a range of support plans for Dynamics 365 CRM. We will work together to tailor a support plan that meets your specific needs, enabling you to choose the level of support that works best for your business.
Customization
Rand Group’s consultants have over two decades of experience with Microsoft applications. We have the skills and tools to customize your systems to fit the unique business needs of your organization. It is our goal to tailor our systems so that each of our clients is set for business growth.
Rescue & Recovery
Software implementation projects are high stakes and can be complex. Rand Group has the technical know-how to solve implementation failures and get your team back on track towards success. Let us guide you through our proven rescue and recovery process to optimize your solutions.
Why partner with Rand Group?
Decades of experience
With years of experience supporting Microsoft Dynamics 365 applications such as D365 CRM, Rand Group offers deep industry expertise. This enables us to proactively identify risks, solve business challenges, and provide customized solutions that are perfectly aligned with your unique needs.
Long-term partnership and support
At Rand Group, we go beyond being a one-time service provider—we strive to be a long-term partner. Our 90% client retention rate is a testament to our dedication to offering ongoing support, helping your business grow and adapt as your needs evolve with Dynamics 365 CRM.
All resources in the US and Canada
We uphold high standards by using an entirely in-house team, without relying on contractors. This guarantees that you receive consistent, top-tier service from our dedicated experts in the US and Canada throughout the entire implementation process.
Certified Dynamics 365 CRM experts
Our team of certified experts—comprising architects, developers, data scientists, and engineers—specializes in Dynamics 365 CRM. With extensive experience in implementation, support, and customization, we ensure your system operates at peak performance.