AI is no longer a future concept in ERP—it’s already transforming how organizations work inside Dynamics 365 Business Central. This video walks through practical, real-world AI capabilities that are delivering immediate value today, from faster analysis and smarter data entry to more intuitive ways of finding information and answering questions inside the system. Rather than theory, the focus is on what actually works and where organizations are seeing tangible ROI right now.
You will see how Microsoft Dynamics 365 Copilot and emerging AI agents are reshaping everyday workflows in Microsoft Dynamics 365 Business Central, while also gaining a realistic perspective on which features are mature, which are still evolving, and where AI is headed next. Whether you’re just getting started with AI in Business Central or looking to expand your usage, this session offers clear, actionable insights you can apply to your own environment.
In this video you’ll learn:
How Copilot enhances Business Central with real use cases like analysis views, Q&A, autofill, and item marketing descriptions.
How AI agents are changing the future of sales orders, payables, reconciliation, and other repetitive processes.
Practical examples of AI-driven workflows, from invoice matching and bank reconciliation to inventory forecasting.
Cloud & Productivity


