Dynamics 365
Power Platform
Dynamics
Cloud & ProductivityLeverage a powerful mixed-reality application to optimize your operations
With Dynamics 365 Guides and HoloLens, organizations can avoid numerous hours of lost productivity, improve throughput per line, reduce the frequency of rework, and reduce technician and worker task time. Dynamics 365 Guides works with existing processes and supports employees with mixed-reality step-by-step instructions.
Empower employees to learn complex tasks and reduce errors
Digital transformation is rapidly expanding and traditional training methods are slow, error-prone, and costly. Dynamics 365 Guides can help turn institutional knowledge into repeatable training, standardize skills, and close knowledge gaps. This powerful mixed-reality application for Microsoft HoloLens empowers operators to learn during the flow of work using holographic instructions. With Guides, you can build step-by-step holographic instructions including images, videos, and 3D holographic models that can be visually tethered to the place where work is done. Operators are able to see exactly what needs to be done empowering them to get the job done faster, minimize hours, and improve skills.
Dynamics 365 Guides is easily accessible and does not require specialized 3D or programming skills to create mixed-reality guides. Content can be created seamlessly with ready-to-use holograms from the 3D toolkit with the PC authoring app. After the guide is created, users may leverage the HoloLens app to connect the instruction cards and holograms to the physical workspace by picking them up and moving them to the correct location.
Improve employee productivity with advanced guidance
With step-by-step instructions, your organization can accelerate learning, standardize processes, and reduce errors. Operators control the interface with their gaze and instruction cards follow them as they move, leaving their hands free to do the work.
Collaborate remotely to reduce travel costs and save time
Audits and inspections can be performed remotely, avoiding travel, reducing costs, and minimizing the risks of delays. Operators may call remote experts if something goes wrong to get advice on how to move forward instead of waiting for support.
Adapt at the speed of change
Quickly make edits to existing guides as processes change and automatically send the updates across your organization. Scale training, instructions, and process improvements to keep up with real-time changes.
Accelerate learning and performance and improve operational efficiency
Microsoft Dynamics 365 Guides displays step-by-step holographic instructions right where the work happens, empowering employees to learn and execute complex tasks in context. Improve training and ongoing processes with on-the-job guidance. With remote collaboration, operators are able to solve problems in real-time with expertise and ease.
Prioritize safety across all procedures
Not only is it important to guide operators through what to do, but it is also imperative to instruct them on what not to do. Using Dynamics 365 Guides, organizations can enhance their safety procedures with warning and avoid visuals displayed to operators in view as they work. These safety features help keep your employees safe while eliminating the need to rely on a buddy system, reducing mental processing time, and minimizing errors.
Use data-driven insights to maximize operational efficiency
Leverage Power BI dashboards to view extensive data about how processes are working for employees. When an operator uses the Dynamics 365 Guides HoloLens app, data is automatically stored where it can be analyzed. Managers can pull employee performance data into real-time Power BI dashboards to analyze session and step times to optimize processes. By analyzing operating times, managers can easily identify processes that are taking more than the target time and add additional instructions as needed.
Managers can easily analyze data to identify:
- Which guides take the most time to complete
- If operators are completing the guide or only going through half the steps
- Which step of a guide takes the most time
- If the amount of operation time is equally distributed between tasks
Extend the capabilities of Guides for your manufacturing operations
Dynamics 365 Guides is a part of the Dynamics 365 product family and is powered by Microsoft Dataverse, providing access and integration opportunities. Assign work orders to technicians and use the dedicated Dynamics 365 Field Service tab in the HoloLens app to launch assigned guides or assign guides to work orders within Dynamics 365 Supply Chain Management. Unlock new dimensions of efficiency in scenarios such as assembly, service, operations, certification, regulations, and safety procedures. Effortlessly attach guides to various aspects of production control, including:
- Resources and resource groups
- BOMs and BOM versions
- Formula and formula versions
- Routes and route versions
- Route operation relations
Explore Dynamics 365 cloud-based applications
Microsoft Dynamics 365 is a set of business applications that provides a 360-degree view of your organization by seamlessly sharing data across every line of business. Explore the cloud-based applications below that can transform your operations.
Dynamics 365 Field Service
Harness the power of machine learning, mixed reality, and IoT technology to transform your business and deliver the right resource at the right time to the right place. Empower your technicians to resolve cases faster and more effectively.
Dynamics 365 Supply Chain Management
Leverage the power of AI, machine learning, and big data to experience truly connected operations. Drive automation and optimize your planning, production, inventory, warehouse, and transportation to increase profitability and drive growth.
Dynamics 365 Project Operations
Enhance project management to optimize resources to complete projects efficiently. Connect sales, resourcing, project management, and finance teams within a single solution to help you win more deals, accelerate project delivery, and maximize profitability.
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