In an age where margins are continuously shrinking it's important to be aware of all of the factors facing your business and to make the most of the tools that you have available to you.
In this informative whitepaper distribution expert Jon Schreibfeder discusses what you need to look at to ensure that you're focusing on your most profitable customers.
Discover how you can use your CRM to help you:
- Calculate your adjusted gross margin by customer to determine profitability
- Use the advanced capabilities of your CRM to monitor customer service
- Evaluate your warehouse's efficiency and determine wasted resources
- Monitor your customer's sales activity to identify potential opportunities for growth